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Broking team

Karen Wilson

Karen Wilson

Broking Executive

Email Karen or call 01603 218245

Karen joined KTIB in 2015 as a Senior Broking Technician having worked in the insurance industry previously for over 30 years, joining from another local broker. She helps support our Account Executives with their day to day client requirements. Karen became ACII Qualified in 1999 and is a Chartered Insurance Practitioner.

She lives in Carlton Colville with her husband and 2 children. Karen’s interests include running, cycling and spending time with her active family as well as being a Parent Governor.

Claire Major

Claire Major

Senior Broking Technician

Email Claire or call 01603 218264

Claire joined KTIB in 2012 a broking technician having worked in the insurance industry previously for over 11 years. She helps support our Account Executives with their day to day client requirements. Claire's interests include classic cars, watching live music and renovating her house in Dereham.

Claire Riches

Claire Riches

Broking Technician

Email Claire or call 01603 218224

Claire joined KTIB as a broking technician from NFU Mutual. She helps support our Account Executives on their day to day client requirements. Claire's interests include motorsports, snooker and looking after her 2 cats.

Kate Evans

Kate Ulph

Broking Technician

Email Kate or call 01603 218224

Kate started with us in 2004 following a five year spell as a Claims Handler at Norwich Union, but after a year spent roaming the wilderness of Australia, Kate rejoined us in 2006 as an Account Handler and now works as a Broking Technician.

Kate lives with her partner in Carlton Colville.

Tim Hale

Tim Hales

Broking Technician

Email Tim or call 01603 218240

Tim joined KTIB as a Broking Technician from a another local insurance broker in January 2015. He now helps to support our Account Executives with their day to day client requirements.

Tim’s interests include playing cricket for his local team Sprowston CC, Golf and spending as much time as possible with his family.

Keith Chilver

Keith Chilver

Broking Technician

Email Keith or call 01603 218263

Keith is ACII qualified and joined KTIB in May 2016 having previously spent over 30 years as a Commercial Underwriter.

He lives locally with his wife and together they enjoy keeping fit in the gym, swimming, cycling and walking the coastal paths of Norfolk, Suffolk and beyond.

Shane Ford

Shane Ford

Broking Technician

Email Shane or call 01603 218250

Shane joined the KTIB team in 2016 and has spent 4 years in the insurance industry, most recently in commercial broking. During this period he gained the Cert CII qualification. He and his wife are big animal fans and are often to be found at Banham Zoo or Africa Alive, he also enjoy live music gigs.

Ian Digby

Ian Digby

Broking Technician

Email Ian or call 01603 218224

Ian began his KTIB career in 2017 when he moved from Essex where he worked as a Commercial Account Handler for 7 years dealing with Media Insurance in the film and television sector. He is part of Colchester Gladiators Senior American Football team and enjoys travelling and baking in his free time.

Henry Plaster

Henry Plaster

Broking Technician

Email Henry or call 01603 218246

After graduating in Politics in 2016, Henry joined KTIB as a marketing assistant before moving into the broking technician role, He is currently working towards his Cert CII. He is a keen traveller and studied at the National University of Singapore. In his spare time he enjoys road cycling and golf.

Louise Utting

Louise Utting

Broking Technician

Email Louise or call 01603 218276

Louise joined One Broker in 2017, bringing to the business several years of customer service experience thanks to her time working as a manager in the hospitality sector. Prior to this, after completing her degree in English Language and Linguistics, she spent two years travelling around the world. Louise loves being outdoors and enjoys walking, cycling, kayaking and camping.

Bex Sutton

Bex Sutton

Broking Technician

Email Bex or call 01603 218266

Bex joined us in 2017 as Broking Technician, bringing with her experience working at a leading UK insurance retailer. Previously she worked in the hospitality industry as a Duty Manager, honing her administration and customer service skills. In her spare time Bex enjoys being social by going on holidays, eating out with friends and attending music festivals.

Andy Wilson

Andy Wilson

Broking Technician

Email Andy or call 01603 218259

Andy joined KTIB in 2015 as a Private Clients Broking Technician, having previously worked for another local broker for over 30 years where he specialised in commercial motor insurance.

He lives in Carlton Colville with his wife and 2 children, and his interests include cycling, badminton and squash. He is also an avid Leeds United supporter.

Gareth Warlow

Gareth Warlow

Broking Technician

Email Gareth or call 01603 218222

Gareth joined the One Broker group having worked for a large insurer for over three years. During this time, Gareth helped secure insurance products for a range of clients, including commercial and private customers. He is a keen sportsman, playing a variety of sports including football and golf.

Lisa Brock

Lisa Brock

Private Clients Broking Technician

Email Lisa or call 01603 218258

Lisa joined KTIB in 2013 as a Personal Lines Broking Technician having previously worked for another local broker and comes to us with over 20 years’ experience in the insurance industry.

She currently lives in Norwich with her husband and 2 children.