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Claims team

Darren Easton

Darren Easton

Group Technical Claims Manager

Email Darren or call 01603 218238

ACII qualified Darren has been with the business since 2007. Originally joining as the Claims Team Manager following 8 years’ insurer experience handling a wide range of claims including, motor, liability, pollution and fraud he has a wealth of expertise to offer both the business and our clients. He lives locally with his family and enjoys travel, golf and cooking in his free time.

Chris Bright

Chris Bright

Claims Manager

Email Chris or call 01603 218236

Chris joined us as a claims handler from a large local insurance broker in January 2003 and brought to us a very calming attitude and depth of knowledge to enhance our team. In 2012 he was promoted to Claims Manager. Chris is also responsible for administering the IT Systems at KTIB.

Chris lives in Norwich with his wife Jo and in his spare time he is a DJ and plays in a rock band (Arcadia Lake), all this in addition to being a season ticket holder at Norwich City.

Alison Fowler

Alison Fowler

Senior Claims Technician

Email Alison or call 01603 218234

Alison has been with us since 1995 and was 'the claims department' in the early years. She is a Senior Claims Technician responsible for looking after the claims for a dedicated client base and remains a key member of the claims department.

Alison lives in Spixworth with her husband Mark and has two children.

Emma Harrison

Emma Harrison

Senior Claims Technician

Email Emma or call 01603 218237

Emma joined us in 2000 having previously worked as an incident manager for Norwich Union and is now a Senior Claims Technician in our Claims Team.

Emma lives in Hethersett with her family.

Daniel Hawkins

Daniel Hawkins

Senior Claims Technician

Email Daniel or call 01603 218239

Danny joined our Claims Team from a national broker in February 2005 and looks after the claims enquiries for Jon Titlow's clients.

Danny is a keen Spurs supporter and coach's local adult and youth football teams. He lives in Taverham, near Norwich with his wife Joanne and his three children.

Jodie Watts

Jodie Watts

Senior Claims Technician

Email Jodie or call 01603 218247

Jodie joined KTIB in 2008 from a large insurer where she was dealing with commercial motor claims. She is dedicated to expanding her knowledge and is Cert CII qualified. Jodie lives on the outskirts of Norwich and in her spare time likes to indulge in a trip to a restaurant or the cinema.

Julie Ames

Julie Ames

Claims Technician

Email Julie or call 01603 218235

Julie joined KTIB in April 2012. Prior to this she worked for General Accident for 12 years before taking a career break to have her two boys. More recently she was involved in setting up an Warranty Extension Business Unit for B2B Mobile Phone Insurance and consumer Gadgets.

Julie lives in Thorpe St Andrew in Norwich.

Amanda George

Amanda George

Claims Technician

Email Amanda or call 01603 218262

Amanda joined us in July 2014 having previously worked for Norwich Union and more recently as a claims investigator for G4S.

Amanda is a keen arts and crafter and lives in Norwich with her family.

Gina Hunt

Gina Hunt

Claims Technician

Email Gina or call 01603 218262

Gina joined our Claims Team in 2017 having worked in the industry for over 7 years at several leading insurers and consultancies. She has experience handling a range of claim types, varying from credit hire to motor. Outside of work, Gina enjoys keeping active by going to the gym and playing hockey.