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Robin Plaster - Managing Director

Robin Plaster

Managing Director

Email Robin or call 01603 218248

Robin first entered the world of insurance back in 1978 and since then has held a series of senior management positions. He became principal shareholder of KTIB in May 2010 and brings with him a wealth of experience in building successful businesses.

His passion for business development and sheer enthusiasm for broking, have been described by many as infectious. He has ambitious plans to build KTIB into a major insurance organisation.

Sean Clark - Group Broking Director

Sean Clark

Group Broking Director

Email Sean or call 01603 218281

Sean who is ACII qualified joined the One Broker group in early 2018 having previously worked as a Commercial Branch Manager at a leading Insurer. Sean’s work with the One Broker group sees him working across all offices, taking an active role with growing the business by leading the day to day sales performance of the broking teams. In his spare time, Sean enjoys the great outdoors and is an avid rugby fan.

John Knowlden - Director

John Knowlden


Email John or call 01603 218220

John started the business in 1991 from offices in Silver Road, Norwich. He joined Provincial Insurance (now AXA) in 1980 as an inspector covering the whole of Norfolk.

He is a keen 'Am Dram' performer and ardent Norwich City Season ticket holder. He plays golf irregularly to a reasonable level which frustrates him.

Scott Jarvis

Scott Jarvis


Email Scott or call 01603 218223

Scott has over 2 decades of broking experience, having started his career in 1995 at a Suffolk based broker before joining KTIB in 2000 in a support role, progressing through the ranks to an Account Executive followed by Associate Director and in 2016 established a position on the Board of Directors. Scott focuses his spare time on his family enjoys cycling around the East Coast, walking the dogs and supporting his family’s equestrian pursuits. Scott is a keen follower of all sports but his passion is supporting Norwich City.

Jon Titlow - Director

Jon Titlow

Non-Exec Director

Email Jon or call 01603 218221

Jon's Insurance apprenticeship was served at Insurer's Eagle Star and Insurance Brokers Colebrook's before he teamed up with John Knowlden in 1992.

Jon is a Rugby man at heart and still supports his local team Wymondham but is also a follower of Ipswich Town. He lives in Eaton with his wife Kerry and their children.

Kerry Patterson

Kerry Patterson

Associate Director

Email Kerry or call 01603 218227

Kerry joined us in as an Account Handler in 2004 She began her career at KTIB as an Account Handler, progressing to a Senior Broking Technician in 2009, Broking Executive in 2012, Account Executive in 2014 and Associate Director in 2016. Prior to joining KTIB she had 6 years working in the insurance industry. Away from the office Kerry has recently moved back to the country and in her spare time enjoys long walks with her Cocker Spaniel Freddie she an avid sports fan and has a passion for travel, with recent trips to Peru, India and China.